Privacy Policy
Effective Date: April 5, 2025
R&R Relocation,LLC (“Company,” “we,” “us,” or “our”) operates this website (the “Service”). This Privacy Policy describes how we collect, use, and disclose your information when you use our Service, and outlines your rights and choices regarding that information.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
1. Personal Information
We may collect personally identifiable information, including but not limited to:
- First and last name
- Email address
- Phone number
We use this information to:
- Provide quotes and moving services
- Communicate with you regarding your request
- Send service updates, confirmations, and promotional offers
You may opt out of marketing communications at any time by following unsubscribe instructions or contacting us directly.
2. Usage Data
We may automatically collect information about how you interact with our website, including:
- IP address
- Browser type and version
- Pages visited
- Time spent on pages
- Device identifiers
This data helps us improve website performance and user experience.
3. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Operate and maintain the website
- Improve functionality and user experience
- Analyze traffic and usage
You may disable cookies through your browser settings, though some features may not function properly.
How We Use Your Information
We use collected data to:
- Provide and maintain our services
- Respond to inquiries and schedule estimates
- Send service-related communications
- Improve website functionality and performance
- Monitor usage and detect technical issues
- Send marketing communications (you may opt out anytime)
Text Messaging & Call Consent (TCPA Compliance)
By submitting your information through our website or forms, you expressly consent to receive calls and text messages from R&R Relocation, including via automated technology and/or prerecorded messages, for purposes including:
- Estimates and scheduling
- Service updates
- Follow-ups
- Promotions and offers
Important disclosures:
- Message frequency may vary
- Message and data rates may apply
- Consent is not a condition of purchase
- You may opt out at any time by replying STOP
- For help, reply HELP
We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.
Data Sharing & Disclosure
We do not sell your personal information.
We may share your data only when necessary:
- With service providers (e.g., CRM, analytics tools)
- To comply with legal obligations
- To protect our rights or prevent fraud
- In connection with a business transfer (if applicable)
We do not share, sell, rent, or disclose mobile opt-in data or text messaging consent with third parties or affiliates for marketing or promotional purposes.
Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
Data Security
We implement commercially reasonable safeguards to protect your information. However, no method of transmission over the internet is 100% secure.
Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
To exercise these rights, contact us using the information below.
Third-Party Services
We may use third-party tools such as:
- Google Analytics (website tracking)
- Advertising platforms (remarketing)
These providers have their own privacy policies governing their use of data.
Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us through our website or business contact information.